Rewards Points Policy
Rewards Points Restrictions
- Rewards points cannot be redeemed for free shipping on promotional items.
- Rewards points cannot be combined with product or order discounts. Points can only be redeemed on regular priced merchandise.
Future Purchases.
An Award of Points received by Customers may only be applied toward Rewards on future purchases and may not be redeemed for the purchase for which the Customer receives the Points.
Customer Loyalty and Incentive Program.
GLOW LOYALTY is a customer loyalty and incentive program and is not a cash-back app. GLOW LOYALTY does not provide any incentive in which Customers can receive money back as a result of making purchases. GLOW LOYALTY functions exclusively with the Award of Points that can be redeemed in exchange for Rewards in the form of discounted products or any other customized Reward that the Merchant offers.
Customer Point Reset.
The Merchant has the option to select a timeframe at which inactive Customers’ Points will reset to 0. Because GLOW LOYALTY Plans are provided with specific limits on the number of Active Members permitted, the option for resetting Customers’ Points to 0 prevents Customers who are not interacting with the Merchant in a substantive way from being considered in the total Active Members under the Merchant’s Plan. The default setting for GLOW LOYALTY is not to reset Customers’ Points to 0. If the Merchant selects the option to reset Customers’ Points to 0, the Merchant can select from six (6) months, twelve (12) months, or twenty fours (24) months. Customers are considered inactive for purposes of the amount of time elapsed before their Points reset if they do not make a purchase, use Points, or save or update their details with GLOW LOYALTY. Any one of said actions will reset Customers’ elapsed time and the count will begin from the moment that action is completed. Customer Login or a Customer saving profile details in Shopify do not reset the amount of time elapsed before Points are reset to 0.